Processing a Sale

Processing a Sale Adding Items to the Cart Tap a product from the catalog grid to add it to the cart. Use the search bar or barcode scanner to find products quickly. Tap an...

Open Tickets & Table Management

Open Tickets Open tickets are orders that haven't been paid yet — ideal for dine-in restaurants. Creating a Ticket Add items to the cart as usual. Instead of charging, tap Save Ticket. Optionally assign a...

Cash Sessions (Shifts)

Cash Sessions A cash session (shift) tracks all transactions for a specific period on a device. Opening a Shift When you start the POS app, you'll be prompted to open a shift. Enter the...

Refunds & Payment Changes

Refunds Full Refund Go to Sales History in the POS app. Find the sale you want to refund. Tap Refund and confirm. The full amount is refunded and inventory is restored. Partial Refund Find the sale in...

Receipt Printing

Receipt Printing Supported Printers Network printers — Connected via Wi-Fi/Ethernet (IP address). Bluetooth printers — Paired via Bluetooth from the POS app. Setting Up a Printer In the POS app, go to Settings > Printers. Tap...

AI Voice Ordering

AI Voice Ordering Use AI-powered voice recognition to add items to the cart by speaking. How It Works Tap the microphone icon on the POS screen. Speak your order naturally (e.g., "Two iced lattes...

PIN Authentication & Staff Switching

PIN Authentication PIN codes allow multiple staff members to use the same POS device without full login/logout. Setting Up PINs In the back office, go to Users and edit an employee. Set a 4-6...