Finding Stores & Browsing Menus in the App
From customer app 3.1.0, discovery in Kaminarigo happens in three places: the home screen's Explore Life section, the Kuku Mart category tiles, and the redesigned store page. This article explains each so you can answer customer questions — and make sure your own store shows up where it should.
Explore Life (home screen)
Below the main service buttons, the home screen features lifestyle & service categories: Spa & Massage, Gym & Fitness, Salon & Barber, Play & Kids, Laundry, Car Wash, Hotels & Resorts, Veterinary. Tapping a tile lists nearby stores in that category; See all opens the full Life catalog — Services, Professional, Health & Wellness, Education, Hospitality, Automotive, Real Estate, Events, and more — each with its subcategories.
For merchants: your store appears under the categories assigned to it. If your business belongs in a Life category (a spa, gym, barbershop, laundry, hotel, clinic…), make sure the right category is set — contact support if you need it changed.
Kuku Mart categories
The Kuku Mart screen shows its categories — Grocery, Pharmacy, Shopping, Agriculture — as tappable tiles at the top. One tap filters to nearby stores in that category, sorted open-first then closest-first; tapping the tile again (or All) restores the featured sections.
The store page
Store pages now mirror the web storefront:
- Category cards — square photo tiles under the search bar, one per product category. The photo is your category image if you set one, otherwise the first product photo in that category, otherwise your store logo. Categories with no available products are hidden automatically.
- Menu grouped by category — items are arranged into sections matching the cards' order, with uncategorized items collected under Others. Tapping a category card shows just that category; tapping it again brings the full menu back.
- Search still covers the whole menu, tolerant of typos and mixed word order.
- Photos — product images are square across the app, and items with multiple photos let customers swipe through the full gallery on the item details screen.
Make your page look its best: upload photos for your products (the first/featured photo drives cards and category tiles), set category images where you want control over the card, and keep your store logo current — it fills in wherever a photo is missing.
Choosing your service area (app 3.2.0+)
Before browsing, the app asks where the customer wants to shop — and the answer is one of KukuExpress's service areas, not a pin dropped anywhere on the map. Service areas are the same territories drawn for delivery operators (a city, a municipality, a custom shape), so everything a customer sees can actually be delivered.
- Automatic when inside an area. On launch the app checks the customer's location. If it falls inside a service area, that area is selected and shown at the top of the home screen — no action needed.
- Asked to choose when outside. If the customer is outside every service area (or location permission is off), the app opens the area list and asks them to pick one. The list is sorted closest first with the distance to each area and how many stores it has.
- Any area can be chosen. Tapping the area name (or the pin icon) in the home header opens the list again; customers can switch to a different area at any time — for example to order for family in another town. When shopping into an area they are not standing in, lists are sorted from the centre of that area and the heading reads "All restaurants in Area" instead of "near you".
- Stores inside the area, plus the areas next door. Kukusina, Kuku Mart, Explore Life lists, category lists and search show stores whose map pin is inside the chosen area, and every store in a service area that borders it (for example, a Buenavista shopper also sees Jordan's stores), and — for shoppers between territories — stores within a short distance of their own location (10 km by default). KukuExpress can tune or disable both extras. Nothing farther away, and nothing without a map pin, is shown.
For merchants — "my store doesn't show up": a store appears in an area only when its map pin (Settings → Store → location) is set and falls inside that area's boundary. A store with no pin is not shown in any area. If your pin is correct and you are still missing, the area boundary may not cover you yet — contact support.
No service areas at all? If KukuExpress has not drawn any territories yet, the app falls back to showing stores within 15 km of the customer's location.
Explore Life cards and the daily coins card (app 3.2.1+)
From app 3.2.1 the Explore Life categories render as cards in the same style as the KuKusina, KuKurier and KuKu Mart boxes — title, a one-line description such as "Haircuts, nails, grooming", and the category icon at the lower right — two per row. Tapping a card still opens the nearby-store list for that category; See all still opens the full Life catalog. The daily coins card (when a check-in rule is featured) now sits above Explore Life so customers see their claim first, and a successful claim celebrates with confetti.
Kukusina shows only banners? That was a loading bug fixed in 3.2.1 — the screen now shows a "Couldn't load stores" card with Retry when the store lists can't be fetched. Ask the customer to update the app and check their connection.