Where to find it
Open Workplace → KPIs. Everything on the page is yours alone: the KPIs you are currently measured on, your past scores, and every target you have been given.
What each KPI card shows
- Target — the number expected of you for the period (a day, a week or a month, shown on the card). A star means the target was set for you personally rather than for your role.
- Progress — your figure for the current period against the target, with a bar. Green is on or above target, amber is close, red is below.
- Automatic KPIs (sales rung up, attendance rate, missions done, on-time rate, routine completion) show a live figure the system counts as you work. The official score is recorded every morning, so the live number can be slightly ahead of the recorded one.
- Manual KPIs are things the system cannot count by itself. They show the last score your manager recorded, and a Submit update button.
Submitting a progress update
On a manual KPI, press Submit update, pick the period (this one or the previous one), type the value you reached, and describe what you accomplished — the more specific the better, since this is what your manager reads. The update goes to HR and shows as Pending on your page. You can edit it until it is reviewed by submitting again for the same period, or withdraw it.
When a manager accepts it, the value they record becomes your score for that period and appears in your score history with their note. If they decline it, their reason shows on the update and you can submit a corrected one.
Automatic KPIs do not take updates — the system already counts them. If a figure looks wrong, tell your manager; HR can check the source record.
Score history and target history
Below the cards you see each score recorded for you by period, who recorded it, and any note. The Target history table lists every target you have had for each KPI, from when to when, who set it and why. Targets are never overwritten: a change closes the old one and starts a new one, so this table is the full record.
How KPIs affect reviews
Your KPI results for a review period appear in the facts box of your performance review and may suggest a rating to your reviewer. They are frozen into the review when it is published.
If you picked the wrong period
If you sent an update against the wrong period (for example this month instead of last month), you do not have to withdraw and resubmit. Your manager can correct the period when reviewing it. The update then shows the corrected period with a note of what it was originally sent as, who changed it and when, and you receive a notification.