Help Center / Customers / Unified Contacts

Unified Contacts

Mar 11, 2026 · 79 views

The Contacts page is a unified directory that shows all people connected to your store — customers, suppliers, and staff — in one place.

How It Works

Behind the scenes, every customer, supplier, and staff member is linked to a central contact record. This means:

  • If the same person is both a customer and a supplier, they appear as one contact with multiple roles.
  • Updating personal information (name, email, phone, address) on any role automatically syncs to all other roles.
  • The POS app always has the latest information without manual updates.

Viewing Contacts

  1. Go to Contacts in the sidebar.
  2. Browse or search by name, email, or phone number.
  3. Each contact card shows:
    • Name, email, phone, and address
    • Role badges — Customer, Supplier, User (with store names)
    • Quick links to open the full customer/supplier/staff profile

Cross-Role Sync

When you edit a customer's email address in the Customers page, the same email is automatically updated on their supplier record and user account (if they have those roles). This keeps information consistent across the entire system.

Customer Profile Photos

Contacts with a customer record can carry a store-captured profile photo. The photo shows in the contacts list, on the check-in face check, and it satisfies photo-required products at the register — so regulars only need their photo taken once.

From the Contacts page (back office)

  • Open the contact — a camera button sits on the profile picture. Click it to upload a JPEG, PNG, or WebP photo (up to 5MB). The new photo replaces the old one everywhere immediately.
  • A Remove photo link appears under the picture when a store-captured photo exists. Removing it falls back to the customer's own app selfie if they have a linked Kaminarigo account, or to their initials.
  • Adding or changing photos needs the Edit customers permission (owners always can).

From the POS app (2.39 or later)

  • Open Contacts, tap the customer, then the edit button. The edit form shows the current photo with Take photo and Gallery buttons.
  • Photos upload immediately — no need to save the rest of the form.

Good to know: a customer's own app selfie displays as a fallback, but it never counts as the store-captured photo — photo-required sales and identity checks want a photo your staff took.

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