Delete your account
Submit a request to permanently delete your KukuExpress account and associated data.
What gets deleted
- Your profile (name, email, phone, address, government IDs, emergency contact)
- Login credentials, sessions, and linked social/Google/Facebook identities
- Order history, cart items, saved addresses, and customer messages tied to your account
- Push notification tokens, Telegram links, and any social media data you authorised
What we keep
- Financial records, invoices, receipts, and tax documents required by Philippine law
- Aggregated, anonymised analytics that cannot identify you
- Records linked to disputes, fraud investigations, or active legal matters
Your data is removed within 30 days of confirmation, except where retention is required by law.